Terms of Use


The following Terms of Service ("Terms" or "Agreement") constitute a legal agreement between you or (if you represent an entity or company) the entity or company that you represent ("Customer" or "You") and Clui Pty Ltd ("Clui"), which governs Customer's use of the Services. By accessing the Services, Customer agrees with Clui to the following terms and conditions. If you do not agree to such terms and conditions, you must not access the Services. Clui may amend these terms from time to time and will place the revised terms and conditions on https://enterprise.clui.com/support#article/16945/terms-of-use. You accept that this will be sufficient notice of the variation of these terms. If You continue to use the Software after 30 days of this notice then You are deemed to have accepted that change.

The Services can be accessed (a) as a free-to-the-user service having the specifications outlined in the respective Plan (the "Free Version") and (b) as a paid service having the specifications outlined in the respective Plan, for which Customer pays a monthly or yearly subscription fee (the "Paid Version"). Customer's use of the Services is subject to (a) the terms and conditions set forth below and (b) Clui's privacy policy, found at https://www.clui.com/privacy and incorporated herein by reference, so please take the time to fully understand how these Terms and Clui's privacy policy govern Customer's relationship with Clui and Customer's use of the Services. The Services are available only to individuals who are at least 18 years old. If Customer is an individual, Customer represents and warrants that Customer is at least 18 years old. You may not access the Service is you are under the age of 18 years. Each business or individual may have only 1 Free Version account.

Customer acknowledges that the Free Version is provided at no charge, and therefore, the terms that govern use of the Free Version are different, in part, from the terms that govern use of the Paid Version. The specific provisions that relate only to the Paid Version are set forth in Sections 6 (Paid Version Payments), 7.1 (Paid Version Limited Warranty), 8.1 (Paid Version Limitation of Liability), and 9.2 (Termination of the Paid Version), and the specific provision that relates only to the Free Version is set forth in Section 8.2 (Free Version Limitation of Liability). All other non-specified terms shall apply to both the Paid Version and Free Version. If Customer upgrades from the Free Version to a Paid Version, Customer acknowledges and agrees that the terms that govern the use of the Paid Version shall automatically apply to Customer upon such upgrade.

CUSTOMER'S RIGHT TO USE THE SERVICES IS EXPRESSLY CONDITIONED ON ACCEPTANCE OF THESE TERMS. BY TICKING THE "ACCEPT" BOX ON SIGNUP AND/OR USING THE SERVICES, YOU ARE UNCONDITIONALLY CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THE TERMS OF THIS AGREEMENT. IF YOU ARE ACCESSING THE SERVICES ON BEHALF OF YOUR EMPLOYER OR ANOTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO AGREE TO THESE TERMS ON ITS BEHALF. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

1. DEFINITIONS

"Confidential Information" means all trade secrets, know-how, inventions, developments, software and other financial, business or technical information disclosed by or for a party in relation to this Agreement, but not including any information the receiving party can demonstrate is (a) already rightfully known by it without restriction, (b) rightfully furnished to it by a third party without restriction and without breach of any obligation to the disclosing party, (c) generally available to the public without breach of this Agreement or (d) independently developed by it without reliance on the Confidential Information of the disclosing party. All pricing information is Clui's Confidential Information.

"Content" means all text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features and other materials that may be viewed on, accessed through, or contributed to the Services.

"Customer Data" means all Customer registration information and other transaction data collected, processed and retained by Clui in connection with providing the Services, including without limitation content submitted by Customer and/or its Users.

"Personal Information" has the meaning given to that term by the Privacy Act.

"Plan" means Clui's free or any paid plans, as applicable and as further described on Clui's website available at: https://www.clui.com/pricing.

"Privacy Act" means the Privacy Act 1988 (Cth) and any ancillary rules, guidelines, orders, directions, directives, codes of conduct or other instruments made or issued under it, as amended from time to time.

"Privacy Laws" means means: (a) the Privacy Act; (b) the Australian Privacy Principles (or APPs) contained in schedule 1 Privacy Act; and (c) all other applicable laws, regulations, registered privacy codes, privacy policies and contractual terms in respect of the processing of Personal Information.

"Services" means the services hosted by Clui and provided to Customer under this Agreement.

"Systems" means modems, servers, software, network and communications equipment and ancillary services that are owned, controlled or procured by Customer.

"Updates" means any patch, revision or update to the Services delivered by Clui.

"User" has the meaning set out in clause 2.2.

2. SERVICES

2.1 Services.

Subject to all terms and conditions of this Agreement, Clui will use commercially reasonable efforts to provide the Services. Clui may provide the Services to Customer directly, or indirectly using contractors or other third party vendors or service providers. Use of the Services by Customer shall not unreasonably interfere with use of the Services by other Clui customers. All Plans have an associated monthly registration limit as specified on the pricing page of the Clui website (https://www.clui.com/pricing). Monthly limits are calculated based on calendar months and are based on the date of account activation. Once an account reaches its monthly registration limit You will be notified and given the option of (a) upgrading to a plan with a higher registration limit, or (b) paying for extra registrations at the then current overage rate for your account (unless otherwise previously mutually agreed upon).

2.2 Users.

Customer's use of the Services is not limited to a minimum or maximum number of Users. Customer shall be responsible for any breaches of this Agreement by its Users. Where Customer is a company or another legal entity, Customer’s permitted Users are its employees and contractors. Where Customer is an individual, the only permitted User is Customer. Customer agrees to be responsible for the acts and omission of any contractor as if they were its own acts or omissions.

2.3 Security Measures.

Customer and its Users may access the Services as Clui instructs through a combination of one or more user names and passwords.

2.4 Passwords.

Customer shall take full responsibility and liability for the security of each of its user names and passwords (including, without limitation, those assigned to its Users), and shall be solely responsible for all use of the Services through such user names or passwords. Customer agrees to immediately notify Clui of any unauthorised use of the Services or any other breach of security known to Customer.

2.5 Prohibited Uses.

As a condition of use of the Services, You promise not to use the Services for any purpose that is prohibited by these Terms. By way of example, and not as a limitation, you shall not (and shall not permit any User to) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Services, that:

  • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity;
  • is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, vulgar, pornographic, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate, as determined by Clui in its sole discretion; or
  • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorised access to any system, data, password or other information of Clui or any third party.

Additionally, You shall not (directly or indirectly) or permit any third party to: (a) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (b) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape", "data mine" or in any way gather information, content or other materials from Services or reproduce or circumvent the navigational structure or presentation of Services; (c) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services, except to the limited extent applicable laws specifically prohibit such restriction, (d) use any of Clui's Confidential Information to create any software, documentation or service that is similar to the Services or any documentation provided in connection therewith; (e) modify, translate, or otherwise create derivative works of any part of the Services, (f) copy, license, sublicense, sell, resell, encumber, rent, lease, time-share, distribute, transfer or otherwise use or exploit or make available the Services in any service bureau arrangement or otherwise for the benefit of any third party without the prior written consent of Clui. You shall abide by all applicable local, state, national and international laws and regulations, including, without limitation, any export control laws or regulations of the state of Queensland of Australia or any other relevant jurisdiction. Finally, you must be a human. Access to the Services by "bots" or other automated methods is not permitted.

2.6 Changes.

Clui reserves the right to modify or discontinue any Services or Plan (in whole or in part) at any time by giving at least 60 days' notice to Customer (Change Notice). If Customer objects to the change in the Services or Plan, it must object in writing within 30 days of the Change Notice (Objection Notice) following which the parties will use reasonable endeavours to agree a resolution to Customer’s objection. If, after 30 days of the Objection Notice the parties have not resolved the objection, the Customer may immediately terminate this Agreement and will be entitled to a pro rata refund of fees paid to the extent the fees relate to the period after termination.

2.7 Limitations.

Clui will not be responsible or liable for any failure in the Services resulting from or attributable to (a) Customer's Systems, (b) network, telecommunications or other service or equipment failures outside of Clui's facilities, (c) Customer's or third party's products, services, negligence, acts or omissions, (d) any force majeure or cause beyond Clui's reasonable control, (e) scheduled maintenance or (f) unauthorised access, breach of firewalls or other hacking by third parties.

2.8 Systems.

Customer shall obtain and operate all Systems needed to connect to, access or otherwise use the Services, and provide all corresponding backup, recovery and maintenance services. Customer shall ensure that all Systems are compatible with the Services. Customer shall maintain the integrity and security of its Systems (physical, electronic and otherwise).

3. SUPPORT AND MAINTENANCE

3.1 Support.

Clui will use commercially reasonable efforts to provide Customer with support and maintenance services for the Services in accordance with its standard practices (as amended from time to time). Customer agrees that Clui will have the right to charge in accordance with its then current policies for any support services resulting from problems, errors or inquiries relating to Systems or any other network, equipment, service or software not owned, controlled or procured by Clui.

3.2 Updates.

Clui shall have no obligation to provide Updates, except that Clui will provide Customer with any Update that it makes generally available without charge to its similar customers.

4. PROPRIETARY RIGHTS

4.1 Customer Data.

As between the parties, Customer shall own all Customer Data. Clui shall not disclose to third parties or use any Customer Data accept as reasonably necessary to provide the Services or to comply with any legal, regulatory or similar requirement or investigation. Notwithstanding the foregoing, Clui may use Customer Data, as combined with other Clui customers' data, to improve and/or market the Services. Customer hereby grants Clui a nonexclusive and royalty-free right and license to use the Customer Data solely for the purposes described above (including, for the avoidance of doubt, the right to sublicense to third parties). Customer agrees to indemnify and hold Clui harmless from all claims, damages, liabilities, losses, costs and expenses (including attorneys' fees) arising out of any use or disclosure of Customer Data by Clui in connection with the provision of Services (including the provision of Customer Data to third parties) or to comply with any legal, regulatory or similar requirement or investigation. Customer agrees to create archival copies or backup copies of all Customer Data.

4.2 No Implied License.

Except for the limited rights and licenses expressly granted hereunder, no other license is granted, no other use is permitted and Clui (and its licensors) shall retain all right, title and interest in and to the Services (including all intellectual property and proprietary rights embodied therein). Customer shall not take any action inconsistent with such rights.

4.3 Trademark.

Customer shall not alter, obscure or remove any printed or on-screen trademark, patent legend or other proprietary or legal notice.

4.4 Services

Subject to third party rights, Clui grants to Customer a non exclusive, non transferable, licence for the term described in clause 9.1 to: (a) use the Services in accordance with Clui’s reasonable directions and (b) access the Services in the manner contemplated by these terms. For clarity, this licence does not permit Customer to resupply the Services to third parties.

5. CONFIDENTIALITY

5.1 Confidentiality.

Except for the specific rights granted by this Agreement, the receiving party shall not use or disclose any of the other's Confidential Information without its written consent, and shall use reasonable care to protect the other's Confidential Information, including ensuring that its employees and contractors with access (a) have a need to know for the purposes of this Agreement and (b) are bound by obligations of confidentiality at least as protective as those provided herein. Each party shall be responsible for any breach of confidentiality by its employees and contractors. Promptly after any termination of this Agreement (or at the disclosing party's request at any other time), the receiving party shall return all of the other's tangible Confidential Information, permanently erase all Confidential Information from any storage media and destroy all information, records and materials developed therefrom. Notwithstanding the foregoing, Clui may retain and use Customer Data, as combined with other Clui customers' data, solely to improve and/or market the Services, even after termination of the provision of Services to You. Each party may disclose only the general nature, but not the specific terms, of this Agreement without the prior consent of the other party; provided, either party may provide a copy of this Agreement or otherwise disclose its terms in connection with any financing transaction or due diligence inquiry.

5.2 Compelled Disclosure.

Nothing herein shall prevent a receiving party from disclosing any Confidential Information as necessary pursuant to any court order, lawful requirement of a governmental agency or when disclosure is required by operation of law (including disclosures pursuant to any applicable securities laws and regulations); provided, that prior to any such disclosure, the receiving party shall use reasonable efforts to (a) promptly notify the disclosing party in writing of such requirement to disclose and (b) cooperate with the disclosing party in protecting against or minimizing any such disclosure or obtaining a protective order.

6. PAID VERSION PAYMENTS

6.1 Fees.

Customer agrees to pay Clui the fees, in the amounts and at the times specified in the selected Plan.

6.2 Credit Card Information.

In order to set up an account with Clui, Customer must provide Clui with accurate and complete billing information including legal name, address, telephone number, and a valid credit card. Customer's card will never be charged without its authorisation. By submitting such credit card information, Customer gives Clui permission to charge all fees incurred through its account to the designated credit card. Clui reserves the right to terminate this Agreement in accordance with Section 9.2 hereto if Customer does not provide a valid credit card for the payment of fees hereunder.

6.3 Payment Terms.

The Services are billed in advance on a monthly or yearly basis, depending upon which payment plan is chosen by Customer. Clui will not provide refunds or credits in the case of cancellations, downgrades, or when there are unused portions of the Services on an open account. For any Services upgrade, Clui will provide 60 days’ notice of any and Service upgrade for which a fee will be charged. Clause 2.6 applies if Customer does not agree to the fee for any Service upgrade. Customer's credit card will the automatically be charged the new rate for the next billing cycle (i.e., the next month or year), and for those Customers on the yearly payment plan, the additional fee for the Services upgrade for the remainder of the current year will also automatically be charged to the Customer's credit card.

6.4 Taxes.

Your payments under this Agreement exclude any taxes or duties payable in respect of the Services in the jurisdiction where the payment is either made or received. To the extent that any such taxes or duties are payable by Clui, you must pay to Clui the amount of such taxes or duties in addition to any fees owed under this Agreement. Notwithstanding the foregoing, you may have obtained an exemption from relevant taxes or duties as of the time such taxes or duties are levied or assessed. In that case, you will have the right to provide to Clui any such exemption information, and Clui will use reasonable efforts to provide such invoicing documents as may enable you to obtain a refund or credit for the amount so paid from any relevant revenue authority if such a refund or credit is available.

7. LIMITED WARRANTY AND DISCLAIMERS

7.1 Paid Version Limited Warranty.

Clui warrants that it will provide the Paid Version in a manner consistent with general industry standards reasonably applicable to the provision thereof. Notwithstanding the foregoing, the Paid Version may be temporarily unavailable, for example, when deemed reasonably necessary or prudent by Clui to repair, maintain or upgrade the Paid Version or for causes beyond Clui's reasonable control. Clui will notify Customer at least 48 hours in advance of any known planned Paid Version-related outages.

7.2 Disclaimers.

SUBJECT TO CLAUSE 7.3 AND EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. CLUI DOES NOT WARRANT THAT THE SERVICES WILL MEET CUSTOMER'S REQUIREMENTS OR THAT THEIR OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, CLUI HEREBY DISCLAIMS (FOR ITSELF AND ITS SUPPLIERS) ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE SERVICES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, INTEGRATION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. CLUI SPECIFICALLY MAKES NO REPRESENTATION AND GIVES NO WARRANTY THAT USE OF THE SERVICE WILL NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF ANY THIRD PARTY.

7.3 Australian Consumer Law

Except as contemplated by in the remainder of this clause 7.3, nothing in these terms is intended to limit any rights of the Recruiter under the Competition and Consumer Act 2010 (Cth). If the Competition and Consumer Act 2010 (Cth) or any other legislation states that there is a guarantee in relation to any goods or services supplied by Clui in connection with these terms and Clui’s liability for failing to comply with that guarantee cannot be excluded but may be limited, then clauses 7.2, 8.1 and 8.2 do not apply to that liability. Instead Clui’s liability for that failure is limited to (at Clui’s election): in the case of a supply of goods, Clui replacing the goods or supplying equivalent goods, repairing the goods, paying the cost of replacing the goods or of acquiring equivalent goods, or paying the cost of having the goods repaired; or in the case of a supply of services, Clui supplying the services again or paying the cost of having the services supplied again.

8. LIMITATION OF LIABILITY

8.1 Paid Version Limitation of Liability.

SUBJECT TO CLAUSE 7.3 AND EXCEPT FOR DEATH, BODILY INJURY OR FRAUD, AMOUNTS OWED TO THIRD PARTIES PURSUANT TO THE INDEMNIFICATION OBLIGATIONS HEREIN, ANY BREACHES OF SECTION 2.5 (PROHIBITED USES) OR SECTION 6.1 (FEES), OR ANY EXCLUSION OR LIMITATION OF LIABILITY THAT IS VOID, PROHIBITED OR UNENFORCEABLE BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY (OR ITS SUPPLIERS) BE LIABLE CONCERNING THE SUBJECT MATTER OF THIS AGREEMENT, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL (INCLUDING ANY ERROR OR DAMAGE ATTRIBUTABLE TO ANY NETWORK OR SYSTEM), (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, LOSS OF USE, LOSS ARISING FROM LOSS OF USE, OR (D) DIRECT DAMAGES, IN THE AGGREGATE, IN EXCESS OF THE AMOUNTS PAID TO CLUI HEREUNDER WITH RESPECT TO THE SERVICES THAT GAVE RISE TO THE CLAIM DURING THE TWELVE-MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF ACTION AROSE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.

8.2 Free Version Limitation of Liability.

SUBJECT TO CLAUSE 7.3 AND EXCEPT FOR DEATH, BODILY INJURY OR FRAUD, OR TO THE EXTENT THAT ANY EXCLUSION OR LIMITATION OF ITS LIABILITY IS VOID, PROHIBITED OR UNENFORCEABLE BY APPLICABLE LAW, IN NO EVENT SHALL CLUI BE LIABLE CONCERNING THE SUBJECT MATTER OF THIS AGREEMENT, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL (INCLUDING ANY ERROR OR DAMAGE ATTRIBUTABLE TO ANY NETWORK OR SYSTEM), (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DIRECT DAMAGES IN EXCESS OF $100.00 IN THE AGGREGATE, EVEN IF CLUI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.

9. TERM AND TERMINATION

9.1 Term.

This Agreement shall commence on the date that this Agreement is accepted. With respect to a Paid Version user, this Agreement shall continue in effect for the initial term specified in the Plan (or if no such term is specified, then for 1 month), unless this Agreement is terminated earlier as permitted in Section 9.2. At the end of such initial term, the Agreement will be extended automatically for additional terms of 1 month each, unless this Agreement is terminated earlier as permitted in this Section 9.1 or in Section 9.2. Either party may elect not to have this Agreement extend automatically by giving written notice of such election to the other party at least 1 month prior to the end of the then current initial or renewal term. Customer is solely responsible for properly notifying Clui of its election not to have this Agreement automatically renew by following the cancellation directions available in Customer's Clui account. With respect to a Free Version user, this Agreement shall continue in effect until either party terminates this Agreement upon at least 5 business days' written notice to the other party.

9.2 Termination of the Paid Version.

With respect to the Paid Version, this Agreement may be earlier terminated by either party, in whole or in part, (a) if the other party materially breaches a provision of this Agreement and fails to cure such breach within 10 days (5 days in the case of non-payment) after receiving written notice of such breach from the non-breaching party, or (b) immediately upon written notice, if the other party makes any assignment for the benefit of creditors, or a receiver, trustee in bankruptcy or similar officer is appointed to take charge of any or all of the other party's property, or the other party seeks protection under any bankruptcy, receivership, trust deed, creditors arrangement, composition or comparable proceeding or such a proceeding is instituted against the other party and is not dismissed within 90 days, or the other party becomes insolvent or, without a successor, dissolves, liquidates or otherwise fails to operate in the ordinary course.

9.3 Effects of Termination.

Upon any expiration or termination of this Agreement, all rights, obligations and licenses of the parties shall cease, except that (a) all obligations that accrued prior to the effective date of termination (including without limitation, all payment obligations) and remedies for breach of this Agreement shall survive, (b) Clui may, but shall not be obligated to, delete archived Customer Data (provided, Paid Version customers, upon written request received by Clui within 30 days after the effective date of termination of their accounts, shall be given a copy of their archived Customer Data in the currently existing archived format) and (c) the provisions of Sections 4 (Proprietary Rights), 5 (Confidentiality), 6 (Payments) (only with respect to amounts incurred prior to the effective date of termination), 7.2 (Disclaimers), 8 (Limitation of Liability), 11 (Privacy), 12 (General Provisions) and this Section 9.3 (Effects of Termination) shall survive. For the avoidance of doubt, Clui is under no obligation to provide to a Free Version customer a copy of such customer's archived Customer Data upon any expiration or termination of this Agreement.

10. REPORTING COPYRIGHT INFRINGEMENT

10.1 General Policy.

It is Clui's policy to (a) block access to or remove Content that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of its affiliates, content providers, or users; and (b) remove and discontinue service to repeat offenders.

10.2 Procedure for Reporting Copyright Infringement.

If you believe that Content residing on or accessible through the Clui web site or Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:

  1. A physical or electronic signature of a person authorised to act on behalf of the owner of the copyright that has been allegedly infringed;
  2. Identification of works or materials being infringed;
  3. Identification of the Content that is claimed to be infringing including information regarding the location of the Content that the copyright owner seeks to have removed, with sufficient detail so that Clui is capable of finding and verifying its existence;
  4. Contact information about the notifier including address, telephone number and, if available, e-mail address;
  5. A statement that the notifier has a good faith belief that the Content is not authorised by the copyright owner, its agent, or the law; and
  6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorised to make the complaint on behalf of the copyright owner, (together, an ‘Infringement Notice’).

10.3 Once an Infringement Notification is received by the Designated Agent.

It is Clui's policy:

  1. to remove or disable access to the infringing Content;
  2. to notify the Content provider or user that it has removed or disabled access to the Content; and
  3. that repeat offenders will have the infringing Content removed from the system and that Clui will terminate such content provider's or user's access to the Services.

10.4 Procedure to Supply a Counter Notice to the Designated Agent.

If the Content provider, or user believes that the Content that was removed or to which access was disabled is either not infringing, or the Content provider or user believes that it has the right to post and use such Content from the copyright owner, the copyright owner's agent, or pursuant to the law, the Content provider or user must send a counter-notice containing the following information to the Designated Agent listed below:

  1. A physical or electronic signature of the Content provider or user;
  2. Identification of the Content that has been removed or to which access has been disabled and the location at which the Content appeared before it was removed or disabled;
  3. A statement that the Content provider or user has a good faith belief that the Content was removed or disabled as a result of mistake or a misidentification of the Content; and
  4. Content provider's or user's name, address, telephone number, and, if available, e- mail address. (together, a ‘Counter Notice’).

If a Counter Notice is received by the Designated Agent, Clui may send a copy of the Counter Notice to the original complaining party informing that person that it may replace the removed Content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the Content provider or user, the removed Content may be replaced, or access to it restored, in 14 business days or more after receipt of the Counter Notice, at Clui's discretion.

10.5 Designated Agent to receive notification of claimed infringement.

Please contact Clui's Designated Agent to receive notification of claimed infringement at the following address:

Name - Schalk Pienaar
Address - Level 3, 32 Duncan St, Fortitude Valley, QLD, 4006
Telephone +61 7 3250 6800
Email - support@clui.com

11. PRIVACY

11.1 Use of Personal Information

Customer must process, use and disclose all Personal Information:

  1. in compliance with Clui’s Privacy Policy and the Privacy Laws (regardless of whether or not Customer is otherwise obliged to comply with the Privacy Laws); and
  2. only for the purposes of performing its obligations under these terms.

11.2 Treatment of Personal Information

  1. Customer must obtain any necessary consents from, and make any necessary disclosures to, all relevant individuals for the purpose of disclosing their Personal Information to Clui under these terms, and must otherwise comply in all respects with its obligations under the Privacy Act in respect of any Personal Information disclosed to Clui.
  2. Customer must give all assistance required and comply with all directions given by Clui from time to time in relation to compliance by Clui with the Privacy Act, or any investigation, request or enquiry (formal or otherwise) from the Privacy Commissioner regarding the Personal Information disclosed to Clui under these terms.
  3. Customer must immediately notify Clui if it becomes aware that a disclosure of Personal Information may be required by law.
  4. Customer must notify Clui immediately if it becomes aware of any breach of clause 11.

12. GENERAL PROVISIONS

12.1 Entire Agreement.

Unless we have entered into a separate written contract with you in relation to the Services, signed by both parties, this Agreement, together with Clui's privacy policy and the applicable Plan(s), constitutes the entire agreement, and supersedes all prior negotiations, understandings or agreements (oral or written), between the parties about the subject matter of this Agreement. In the event of any conflict or inconsistency between the Agreement and the Plan, the terms and conditions in the Plan will prevail and be controlling, and the terms and conditions in the Agreement will prevail and be controlling over terms set out in Customer's purchase order (or other similar document). Customer's purchase order is only effective as its unqualified commitment to access and pay for the Services upon the terms (and only the terms) set forth in this Agreement. No waiver, consent or, except as expressly provided herein, modification of these Terms shall bind either party unless in writing and signed by the party against which enforcement is sought. The failure of either party to enforce its rights under this Agreement at any time for any period will not be construed as a waiver of such rights. If any provision of this Agreement is determined to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. If this Agreement is required to be registered with any governmental authority, Customer shall cause such registration to be made and shall bear any expense or tax payable in respect thereof.

12.2 Governing Law.

The laws of the State of Queensland govern this Agreement. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of that State. The sole jurisdiction and venue for actions related to this Agreement will be the State or federal courts located in Queensland, Australia and both parties consent to the jurisdiction of such courts with respect to any such action. In any action or proceeding to enforce or interpret this Agreement, the prevailing party will be entitled to recover from the other party its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding and enforcing any judgment or order obtained.

12.3 Remedies.

Except as specifically provided otherwise, each right and remedy in this Agreement is in addition to any other right or remedy, at law or in equity. Each party agrees that, in the event of any breach or threatened breach of Section 5, the non-breaching party may suffer irreparable damage for which it may have no adequate remedy at law. Accordingly, the non-breaching party shall be entitled to seek injunctive and other equitable remedies to prevent or restrain such breach or threatened breach, without the necessity of posting any bond.

12.4 Notices.

Except as otherwise provided in Sections 9.1 and 10, any notice or communication hereunder shall be in writing and either personally delivered or sent recognized express delivery courier or certified or registered mail, prepaid and return receipt requested, addressed to the other party at its address specified in the Plan, or at such other address designated in a subsequent notice. All notices shall be in English, effective upon receipt.

12.5 Assignment.

This Agreement and the rights and obligations hereunder may not be assigned, in whole or in part, by either party without the other party's written consent (which shall not be unreasonably withheld). However, without consent, either party may assign this Agreement to any successor to all or substantially all of its business, which concerns this Agreement (whether by sale of assets or equity, merger, consolidation or otherwise). Any attempted transfer in violation hereof will be void and of no effect. This Agreement shall be binding upon, and inure to the benefit of, the successors, representatives and permitted assigns of the parties hereto.

12.6 Independent Contractors.

The parties shall be independent contractors under this Agreement, and nothing herein will constitute either party as the employer, employee, agent or representative of the other party, or both parties as joint ventures or partners for any purpose.

12.7 Publicity.

Neither party will make public announcements or issue press releases relating to this Agreement or the terms hereof without the prior written consent of the other party, which consent shall not be unreasonably withheld or delayed.