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What’s new in Clui

What’s happening at Clui

At Clui, we’re always working on ways to improve our powerful and easy-to-use learning platform. Stay up to date with what’s new at Clui and what we’re working on, here.

This page shows a curated selection of features we’ve released and upcoming features. All forward looking items are subject to change.


One of our main priorities is ensuring our platform and existing functionality is continually maintained.

We’re currently resolving several known issues and updating our backend to meet the latest technology standards. A lot of this work is not obvious in the UI, but is aimed at optimising the overall user experience to give you greater confidence when using our platform.

In the coming months, we will be implementing further changes to our backend to deliver a robust, secure and user-friendly solution for you.

The definition of an ‘active user’ can be a little confusing thanks to several different types of user activity being displayed in Clui – ‘last active’, ‘last login’ and ‘last seen’.

We’re streamlining this information to make it clearer and more valuable. Soon the dates recorded against users will be easier to understand and more relevant to learning activities.


The maximum size of files uploaded to the File module by course administrators has been increased to 100MB.

File upload when configuring a File module

Please note, the maximum size of files uploaded by learners is 40MB.

The new size of 100MB was selected after careful consideration of the greatest and most sufficient file size with the least impact on user experience.

Course reviews are a great reference for enrolled learners or those considering signing up to do a course. On the contrary, persistent popups requesting you to leave a review are not so great.

Following feedback from a number of Clui learning space administrators about the recurring prompt, we’ve implemented the ability to stop the popup from reappearing every time you return to a course you’ve completed but not reviewed.

Course review popup

Learners now have the option to add and save a review, skip the review for now (they will be prompted again next time they open the course), or select Don’t remind me again if they don’t intend to leave a review at all.

We introduced a new API call for retrieving a webhook signature. For more information, search our API documentation for ‘webhook signature’.

Please note, our API documentation is available here:

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In the past, event and webinar sessions could only be created for future dates. We’ve now added the ability for course administrators to schedule sessions retrospectively in order to give greater control of this feature in cases where adhoc training may have been conducted. 

To prevent course admins from unintentionally scheduling sessions in the past, a warning message is displayed each time a past date is saved against an event or webinar session before the user can continue. 

An excellent tool for troubleshooting and understanding what’s happening in your learning space is the activity log which is available to administrators in the learning space settings.

This month, we’ve given this feature a boost in usefulness by adding granular details around admin and learner activities related to event and webinar sessions. These include session selections and changes (by learners and admins), date changes and date cancellations or deletions (by admins), and automated system actions such as passing a module after the session date. 

You can now configure notifications to be sent to primary or secondary managers of learners with course time limits that are approaching or exceeded.

Other users to notify about course time limits

To use this functionality, users in your learning space must have a primary or secondary manager assigned to them on their user account page. For more information, see ‘Allocating primary and secondary managers to users in your learning space‘.

In addition, managers must have the ‘Perform approvals’ permission granted in their learning space access level.

Each course in your learning space has a corresponding Course Insight page. This page allows administrators to view important information about the related course and progress of its enrolled learners at a glance, making it one of the most valuable pages in Clui.

We’ve made a number of improvements to this page including ensuring only current attendees for event and webinar sessions are shown (hiding any users whose accounts may be disabled). We’ve also added new logic to ensure only columns which are pertinent to the current course are available to be displayed for the enrolment table.

To access the Course Insight page for a course, hover over the course on the Courses page in your learning space and click the Course Insight page icon that appears.

E-learning is great, but blend your online content with in-person events and live webinars and you’re onto something amazing. This is why we recently made enhancements to the Event and Webinar modules in Clui.

Course admins can now change or cancel sessions with confidence. New and improved email notifications have been added to these modules allowing admins to automatically notify registered attendees of changes or cancellations to their sessions. 

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Previously, course administrators could configure Approval modules to send learner requests for approval to specific users or users with selected group access levels.

Following the recent introduction of the ‘Primary manager’ and ‘Secondary manager’ fields for indicating hierarchial relationships in Clui, a third option is now available, ‘Approval by manager’.

With this option selected, requests for approval will be sent directly to the learner’s primary manager, as specified on their user account page. In the absence of a primary manager, the secondary manager will be notified.

You can select one or more approval options to ensure approval requests are received by the most appropriate person. If more than one option is selected, all users who meet the approval critera are notified.

For more information about using the Approval module in Clui, see ‘Setting up an approval gateway‘.

You can now indicate direct reporting lines in your learning space by assigning primary and secondary managers to your users.

The new fields, ‘Primary manager’ and ‘Secondary manager’ are visible and configurable by administrators on each user’s account page.You can also see and sort by this information on the People page when you enable the appropriate columns.In the near future, tasks such as performing approvals and ensuring course time limits are met will be manageable using these fields.

For more information about setting hierarchical relationships, see ‘Allocating primary and secondary managers to users in your learning space‘.

When adding users to your learning space and assigning courses to new or existing learners, you’ll notice the flow is now simpler and easier to use.

From the People page, click the Invite and assign button to open a modal which guides you through selecting and inviting users (individually or in bulk), then optionally adding them to groups or assigning them to courses.

The new flow is more streamlined, but you can still easily access more advanced options, including any custom fields you’ve set up, when needed.

It’s now possible to set default access and time limit settings for courses in your learning space from the CUSTOMISATION tab of your learning space settings.

This means; if you want all courses to be visible to learners who are signed into your learning space, but not those who aren’t, you can do so by making this the default setting for your learning space.

Likewise if you want courses to be invisible to all users without administrator permissions until you’re ready to make them available – just remember to change the settings for each course when the time is right.

This also applies to course time limits. If you want to give all courses a time limit by default, you can.

Please note, changes to the default access settings and time limits for courses in your learning space will not affect the settings of your existing courses. You can also continue to manage these settings on a course-by-course basis.

Learning space administrators have always had control over who can create and edit courses, but now you can manage this with even more granularity thanks to module-specific permissions.

Our newly introduced ‘Add, edit and delete course modules’ permission, in the ‘Courses’ section of each learning space access level, allows you to choose the modules course admins can manage.

Using learning space access levels, you can control whether course admins are able to create, edit and delete their own courses as well as edit and delete courses created by others.

When configuring course-related permissions in learning space access levels, tick the new permission and, as each module type is selected by default, clear any modules you don’t want users to manage.

Note: Existing learning space access levels with course editing and creating permissions are not affected by this change and include the ability to manage all course modules, by default.

To manage learning space access levels, go to your learning space settings (by clicking your account name in the top-right corner of Clui and selecting ‘Learning space settings’) and change to the ACCESS LEVELS tab.

Introducing the Document Viewer module!

With this module, you can include a PDF document for learners to review as part of a course without having to download it.

You can also request learner acknowledgement of the document, enforcing learners to confirm they’ve read it before they can continue the course.

The course progress of your learners is now visible on a modular-level.

For each learner enrolled in a course, the number of completed modules is shown on the Course Insight page in a new column called ‘Module Progress’. For further intel, we’ve also added a ‘Last Accessed Module’ column to inform of each learner’s most current module, if applicable.

Managers can sort completion rates from lowest to highest and vice versa and see modular course progress in Course Enrolment reports.

Note: Modular course progress is not visible for courses that include Path Selection modules. Action modules are excluded from the total number of modules in a course as these are not actioned by learners.

We’ve made changes to the way reports are created, edited and managed on the Reports page in Clui – making this fundamental tool easier to learn and use for busy managers.  

A few highlights include:

  • Multi-course reporting: Select and report on multiple courses in a single report.
  • Mandatory course reporting: Filter and report on courses that are mandatory.
  • Easier user-interface: Access the filters you use most at the top of the report builder and expand more advanced filters when you need them.
  • Clearer organisation: Find reports you’ve created on the newly introduced ‘My reports’ tab or refer to reports created by others on the ‘All reports’ tab.
  • Enhanced user reporting: Include more details about your learners in reports, such as upcoming reset dates, email addresses, and assessment due dates.

Please note, access and visibility of reports is dependent on access levels in Clui.

The modal for editing enrolment statuses in Clui has been updated to give you greater control over your learners’ course enrolments.With the new modal, you can update a learner’s enrolment status and the amount of time they have to complete the course (their course time limit).

You can also change their progress reset date and set up to three reminders to send them before they need to re-complete the course, if a reset action applies.

Sometimes learners need a little help. To help you help them, we’ve created a support contact form.

The new form opens automatically when ‘Contact Support’ is clicked on the help page, giving your learners a consistent experience across devices and eliminating the need for a native email client.

After learners fill out the form and hit ‘Send’, all the details you need are sent directly to your nominated support email address.


Draft mode was announced as a goal at the beginning of Q3 2019. During the build, we discovered some hurdles which prevented us from achieving what we wanted in our time frame. 

After weighing up our priorities, we decided to postpone draft mode for now to allow us to focus on more valuable product goals.